1. Customer Cancellations:

More than 7 days before the lesson/camp: Full refund or credit.
3-7 days before the lesson/camp: 50% refund or full credit for a future booking.
Less than 72 hours before the lesson/camp: No refund. Rescheduling may be possible for a fee, subject to availability.
No-shows: No refund or credit.

2. Package & Multi-Day Course Policy:

Customers who purchase a lesson package or course and choose not to complete their lesson hours are not entitled to a refund.
Unused lesson hours will be issued as a credit valid for future lessons, subject to availability.

3. Weather-Related Cancellations:

If Wahoo Wind Co. cancels due to unsafe conditions or lack of wind, customers will receive either a full refund or a credit for a future lesson.
If a lesson starts but is cut short due to weather, customers will receive a prorated credit for the unused time.